At Bethel New Life Apostolic Church and Community Centre (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website bethelnewlife.com (“Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a Donation: We collect your name, contact details, payment information, and any messages you include.
• Submit Prayer Requests: We collect your name, contact information, and details of your prayer request.
• Book Our Spaces: When you inquire or book the Vera Kelly Room or the Dudley Nicely Room, we collect your name, contact information, and event details.
• Join Our Community Groups: Participation in Men’s, Women’s, or Youth ministries may involve providing personal information.
• Contact Us: We collect your name, email address, phone number, and message.
• Subscribe to Our Blog or Newsletter: We collect your email address when you subscribe to receive updates.
• Use Our Services: Information related to your attendance or participation in services and events.

Information Collected Automatically:

When you visit the Site, we may automatically collect information about your device and usage, including:

• IP Address
• Browser Type
• Operating System
• Pages Visited and Time Spent
• Referring Website

We collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Services: Facilitating donations, processing room bookings, responding to prayer requests, and enhancing your experience.
• Communication: Sending confirmations, updates, newsletters, and responding to inquiries.
• Marketing and Outreach: Informing you about events, services, community groups, and opportunities that may interest you.
• Legal Obligations: Complying with applicable laws, regulations, and legal processes.
• Security: Protecting against fraud, unauthorized transactions, claims, and other liabilities.

Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email distribution, and data analysis.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: To protect and defend our rights, property, or safety, and that of our users or others.
• With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell or rent your personal information to third parties.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email or the internet.

Your Rights

Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update your personal information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may ask us to restrict the processing of your personal information.
• Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to the processing of your personal information for certain purposes.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
• Opt-Out: You may opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Cookies are small data files placed on your device when you visit the Site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly.
• Analytical/Performance Cookies: Help us understand how visitors interact with the Site.
• Functionality Cookies: Allow us to remember your preferences.
• Targeting Cookies: Record your visit to the Site, pages visited, and links followed.

Managing Cookies:

You can control cookies through your browser settings and other tools. However, if you disable cookies, some parts of the Site may become inaccessible or not function properly.

Third-Party Links

Our Site may contain links to third-party websites, plug-ins, and applications, including Zoom for online services and external resources. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policies of every website you visit.

Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected such information, please contact us to have it removed.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident, including countries outside the European Economic Area (EEA). These countries may have data protection laws that are different from those of your country.

When we transfer your personal information, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Retention of Data

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you via email or a notice on the Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

• Email: admin@bethelnewlife.co.uk
• Phone: 07882 357954
• Address: Bethel New Life Apostolic Church and Community Centre, 72 Station Street West, Coventry, CV6 5NB, United Kingdom

Complaints

If you have a complaint about our handling of your personal information, you may contact the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues:

• Website: https://ico.org.uk/
• Phone: 0303 123 1113

Note: By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to our use of your information as described.

Thank you for trusting Bethel New Life Apostolic Church and Community Centre with your personal information. We are committed to safeguarding your privacy and ensuring that your personal information is protected.